The e-commerce sector has experienced a significant increase in the volume and value of product returns between 2022 and 2023. This upward trend in returns
In a significant shift in e-commerce policies, many retailers are beginning to charge fees for returns, moving away from the long-standing practice of free returns.
The retail industry, particularly in the e-commerce sector, faces an ongoing challenge with product returns. The readiness of retailers to handle these returns efficiently and