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PUDO provides the low cost pick-up and returns alternative for your packages that is convenient for shoppers and more flexible than traditional carriers.
PUDO is a network of independent retailers like convenience stores, dry cleaners and drug stores that provide parcel pick up and drop off locations where your customers already shop.
PUDO has been able to reduce the cost of processing returns by as much as 60% for its customers.
The PUDOpoint network provides consolidation of returns at the earliest possible point as soon as the package is dropped off.
PUDO uses independent carriers to deliver your package to a local facility where they are sorted based on your business rules.
The PUDOpoint network is comprised of independent retailers such as convenience stores, dry cleaners, drug stores and shipping stores that are located where your customers already shop.
The PUDOpoint network can be used for both the delivery and return of e-commerce packages simplifying the shipping process for your customers.
Comprised of independent retailers and carriers, the PUDOpoint network provides an alternative to traditional carriers that can be customized to meet your specific requirements.
PUDO can easily integrate with your business either directly through your website or through your existing SaaS provider.
Services can be tailor-made to include a range of options including paperless shipping, white labeling, product inspection, and identity verification based on your business rules.
By consolidating shipments, eliminating labels and unnecessary packaging the PUDO solution helps support sustainability by reducing CO2 emissions and paper packaging products.
In directing e-commerce parcels to PUDOpoints located near to where people live and work, delivery trucks spend less time on the road resulting in a reduction in vehicle traffic on the roads.
Lowering your shipping rates is just the beginning. PUDO can help you lower your operating costs with a menu of responsible returns solutions. We can collect, store and redistribute your goods in an efficient, sustainable, charitable and cost effective way.
There are hundreds of locations in the United States and Canada close to where your customers live and work.
You save money when your customers use PUDOpoint for returns. PUDOpoints are set up in existing stores that are local to your customers.
Eighty percent of your customers are only minutes away from a PUDOpoint. And with PUDO, you can quickly add locations wherever you need them most.
Customers get a convenient and paperless returns process with drop off points that are minutes away from home or work. Open early, late, weekends and holidays.
Customers don't need a label to make their return. The customer just has to show the attendant at the PUDOpoint the information on their phone.
PUDO's system is inherently flexible. Our API is simple and can be integrated quickly. We follow your business rules while you save with our consolidation network.
Shoppers have become conditioned to expect free, unconditional returns.
Ordering merchandise to see if the shopper
likes it knowing a free return is an option.
Ordering merchandise to see if the shopper
likes it knowing a free return is an option.
Ordering multiple colors and sizes for
fit - expecting to return unwanted items.
Ordering multiple colors and sizes for
fit - expecting to return unwanted items.
On average, the cost of the return is
approximately 21% of the order value.(2)
On average, the cost of the return is
approximately 21% of the order value.(2)
During the returns process, your customer selects a nearby PUDOpoint returns location. They never have to leave your branded site.
Your customer drops off their return at a nearby PUDOpoint, which is usually located in an independent local store. Your customer gets confirmation that the returns process is underway.
The courier picks up all the parcels at the PUDOpoint. You save with consolidated shipping rates.
You are kept informed at each step of the returns process. We follow your business rules and let you know when packages have arrived in our warehouse for sorting. You can issue refunds on your own terms and we can handle any of the additional steps in your returns process.
Returns/Shopper Drop-Off: Retailers and couriers use PUDOpoints to receive packages from shoppers. PUDO then collects these shipments for consolidation and returns them in bulk to the retailer. National and global e-commerce brands partner with us to save money and make returns easy for shoppers.
Shopper Pick-Up: PUDO’s legacy business that allows shoppers and couriers to use PUDOpoints as a location for parcel pickup. This includes shoppers using the PUDOpoints as secure shipping locations and couriers using them for Failed First Attempt deliveries.
3PL: PUDO performs traditional logistics function.
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